HeyHow.
Friendly help for lifeβs little hows.
Whether it's phones, forms, apps or gym gear β we walk you through it, step by step.
"I never thought Iβd say this, but Iβm using WhatsApp to run my meal plan now. Thanks to HeyHow, I even know how Meta fits into it all!"
β Beccy, 72, Melbourne"I used ChatGPT with HeyHow to figure out what my old art pieces were worth. Turned out one was valuable β Iβve already made $200!"
β Brian, 70, Sydney
Real help from real humans
Thank you
Put the kettle on β weβll be in touch soon.
People asked HeyHow this week...How do I get my phone to show on the TV?Whatβs a Chromecast β and do I need one?Can ChatGPT write a birthday message for my grandkid?Why is my iPad full of photos I didnβt take?How do I fill out a Medicare form without getting lost?Whatβs the safest way to pay a bill online?How do I get back to the gym without looking silly?What even is a QR code?Can I really use AI to plan my week?
HeyHow Privacy Policy
Last updated: 13 May 2025HeyHow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us.1. What We Collect
We may collect the following information when you contact us or book a session:Your nameYour phone numberYour email addressAny questions or topics you mention when reaching out2. How We Use Your Information
We use your information to:Contact you to arrange a sessionAnswer your questionsImprove the quality of our serviceOccasionally send updates or helpful tips (you can opt out any time)We will never sell or share your information with third parties for marketing purposes.3. How We Store Your Data
Your information is stored securely through trusted platforms such as:HubSpot (for customer communication and bookings)ClickSend (for optional SMS contact)We take reasonable steps to protect your data from unauthorised access, misuse, or loss.4. Your Rights
At any time, you may:Ask to view the personal data we have about youRequest that we update or delete your informationOpt out of communicationsTo make a request, email us at: [email protected]5. Cookies & Tracking
We may use cookies or basic analytics (e.g. via Facebook or Google) to understand how visitors interact with our website. This helps us improve our service. You can disable cookies in your browser settings.6. Contact Us
If you have any questions about this Privacy Policy, please contact us:π§ [email protected]
π https://heyhow.co
HeyHow.
π Help Mum or Dad Feel Confident, Connected β and Included
From $99: Personalised tech help from real humans β for as long as they need, with patience and heart.
Personalised tech help from real humans β for as long as they need, with patience and heart.β Set up video calls (FaceTime, WhatsApp, Zoom)β Organise and access family photosβ Use MyGov, Medicare, and Centrelink with confidenceβ Stream Netflix, ABC iView, and moreβ Ask anything β weβll walk them through it
The HeyHow One
$99A single personalised session to solve one key need - like video calls, photos or sharing.β
As long as neededβ
Session notes providedβ
Flexible scheduling to suit them
The Three How Pack
$249Great for building confidence in 2β3 everyday areas β like WhatsApp, YouTube, or Netflix.β
3 sessions, unrushedβ
Text check-ins in betweenβ
Build confidence
The Full Five
$399Support them through the full journey β apps, forms, streaming, messages, and digital habits.β
5 sessionsβ
Weekly notes + progressβ
Progress updates
π¬ What Our Clients SayβMum now watches Netflix and chats on WhatsApp β sheβs more connected than ever.β
β Natalie, 34, RichmondβI used to get a call every time Dad needed the remote. Now heβs messaging GIFs to the family group.β
β Sam, 39, Adelaide
Want that for your parents too? Gift a session today.